It sounds obvious, but it's often overlooked. The internet is overflowing with review sites, and although most of them are about either hotels or online shops, I'm noticing more and more 'bricks and mortar' businesses are getting reviews. The wide spread adoption of Google places will certainly be contributing to this, and with its prominence in google searches, online reviews by your customers are only going to become more widespread.

This can work for and against you. Clearly you need to be aware of the possibility, in order to respond where appropriate to any negative reviews. One of the best ways to do this is to setup Google alerts. This allows you to be emailed, either immediately, or daily when your search phrase (for example, your company name) appears in a new google search.

4th October 2011; Peasmarsh - Jempsons are pleased to announce that they have committed to rolling out IntelliStore into their Budgens stores.

These stores will be implemented in 2012, at the same time as each store is refitted. This implementation will give them complete control over their entire estate of NISA supermarkets, Budgens stores, coffee shops and petrol forecourts from their Head Office in Peasmarsh.

14th November 2008; Peasmarsh – Jempsons of Peasmarsh have selected IntelliStore to replace manual tills in their coffee shop chain.

Already a very satisfied IntelliStore user, Jempsons decided to implement IntelliStore into their Coffee Shops due to the lack of control they had over the business, which was only getting worse as they opened more and more stores. Being an existing satisfied customer for over 10 years in the supermarkets chain business, Jempsons didn’t even need to look elsewhere at alternative systems.

The coffee shop chain was the first to implement IntelliStore in its “coffee shop” mode, which has been that successful that they are now implementing it into the small coffee shops within their supermarkets.

5th November 2008; Peasmarsh – Jempsons have implemented the IntelliStore epos solution into their popular fuel station within the grounds of their flagship supermarket in Peasmarsh.

By implementing IntelliStore POS with the Fuel module, they now have complete control over all pumps, combined with full stock control of both dry and wet stock.

4th October 2008; Peasmarsh – Jempsons were pleased to pilot the new OCS web interface made available from NISA, replacing their ageing Spedi interface and now fully web enabled.

VME were able to convert their existing Spedi NISA interface, and add enhancements at the same time. Products and promotions are now interfaced from NISA, allowing Jempsons full control over what they accept yet still retaining a background PLOF from which they can add products extremely quickly.

25th June 2007; Peasmarsh – VME Retail has recently completed installation of 15 new v2 tills at Jempson’s award-winning store in Peasmarsh. The upgrade, from Fujitsu’s ISS300 POS, allows Jempsons to take advantage of the enhancements offered by IntelliStore v2 POS over their existing legacy system.

IntelliStore v2 Back Office, which already interfaced to ISS300, will remain.

6 October 2006; Peasmarsh – Jempsons Superstore, the award winning independent retailer of Peasmarsh, England, has commenced operation of their new Nisa OCS Link from VME Retail. The new software module works in conjunction with the IntelliStore Back-Office system to enable the transmission of all Nisa orders and deliveries, as well as product updates.